Quickly responded to my emails, answered my questions and fixed an issue that was completely my mistake to begin with. They were in a little plastic shipping bag lined with bubble wrap, wrapped tightly around the cards. Along with Harpies, they inhabit Aurantia and Terrelum in the Forbidden Lands. Or a dollar more and have a dedicated support team who cares? Over the past 20 years, the Troll And Toad has gained the affection of thousands of players, with more than 1 million orders, ranking first in the industry. Sent around Nov-Dec 2018) consisted of many (order 346119 was all) holographic 1st edition Pokemon cards. STAY AWAY !! Awful product condition and awful customer service. They don't get back to you with your order, they work banker hours so good luck reaching them if you have a 9-5 Monday to Friday job since they are off anytime after 5 and before 8 also off on weekends. They were delivered in 4 days. Horrible company,they are greedy and don’t care about you at all. I have bought QUITE a few products from them ($3000 +)! There cards are in nm if that's what you ask for, like they don't pretend they are nm when there not. I am now bumping my rating up to 5 stars as they did offer help and even apologized for the missing order. I bought multiple lots of 5 random planeswalker cards which claimed to have no duplicates from troll and toad. Great prices and fast shipping even to The Netherlands. right now I can only wait 3-4 business days and hopefully it will resolve itself. All in great shape!!! Especially when that much money is spent. I looked online and keep seeing these reviews saying don’t sell cards but Thats not what I’m searching for. Uncover why Troll and Toad is the best company for you. Taxes and Duty are a cost importers pay because they are importing items. They have a 25% trade in bonus for my old merch too! I'll be back for sure. This is almost impossible to happen by chance. I read a lot of negative reviews about them and was nervous but I have to say it must have been people who did not follow the guidelines or sent in damaged product. Troll and Toad expects the SELLER to pay for THEIR taxes and duty costs. They offered to refund me, but is the easy way out. When this happens our standard procedure is to issue a refund for the cost of the items you purchased. But knowing troll and toad is trustworthy i decided to begin ordering my cards. Just placed my second order. or call them at (859) 280-3235 . There is definitely a sense of family with this company, albeit a very disfunctional family but a family none-the-less. Troll and Toad keeps a large inventory of all Pokemon cards in stock at all times. Claim your listing for free to respond to reviews, update your profile and manage your listing. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Its the cost of doing business. Now these are expensive. But it's May 18 and they still haven't shipped. You can find some of the best Troll And Toad 10% Off promotional codes and discount codes for save money at online store Troll And Toad. It was literally graded nm by the biggest grading company haha. You have to be honest about the quality of product. "We do have over a million items in our inventory however we try to be as accurate as possible! I had 30 cards worth $200+ total, and their valuation was $313. Yeah we are in a pandemic, but it is still no excuse why it's taking almost to weeks to ship. I tried out the other side of troll and toad. BUT as im looking through i find some Near Mint cards! But hey they offered me another 5% coupon code, what a joke. I want my $#*!, I asked if they can expedite my order and they made some lame excuses on how they can't. Trolls are an unfortunately common occurrence on many communities across the Internet, and there are various steps which can be taken to combat them. Twice they cancelled my order. They said they respond back to emails within 24 hours. Only the real valuable ones) which I explicitly told them not to keep and sent the rest back (I wanted my whole order sent back because they are swindling pieces of $#*! I’m trying to find out if the packs you sell are fake or weighed so I’d kindly like to ask if they are. My cards were in a binder never touched by hands for years and they have the nerve to tell me they are "less than near mint condition" no creases no folds no marks on any of the cards no loss in color ECT. Then to the scary part.... my holos.... Once again I spent a pretty penny on all of these cards because according to their site they were in NEAR MINT condition.... and boy these cards were not. Great site, I don't buy from them because I don't play pokemon and yugioh, but whenever I pick up some at garage sales I sell them to them and they always pay top dollar! Troll and Toad, Corbin, Kentucky. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 30 Days pass, they tell me to wait until 40 AND IF IT DOES NOT COME THEY WILL ISSUE A FULL REFUND (all of this is in emails). I recently (nov-dec 2019) tried to send another order which did not have a bunch of shiny beautiful cards in it and oh boy, was it a different story. We placed an order for several Pokemon boxes. Troll and toad is the worst buylist… Troll and toad is the worst buylist website on the entire internet. One word describes these people, Lazy. Absolutely awful. Troll and Toad is the largest retailer in the world of individual Magic the Gathering cards, and prides itself on … Troll and Toad is never permitted to be down. But the cards inside have always been fine!! They sent back an estimate saying that they would pay $100 for all 3. They couldn't tell me which were in poor condition and now that they're sending them back they said it's going to take about 10 days to receive tracking information to get my cards back. I find myself looking to re purchase all the rare cards I used to have, and to purchase new boosters from troll and toad. They put two of my holos in card savers and put one in the back of all the cards to keep the shape so that was pretty cool. Read real customer ratings and reviews or write your own. Magic the gathering, Pokemon, etc. Inventory errors can occur, at the same time human and keying errors occur. Over the past 20 years, the Troll And Toad has gained the affection of thousands of players, with more than 1 million orders, ranking first in the industry. Trollandtoad have great prices on singles. why was it sent without a sleeve or toploader ? They're pretty expensive but its so worth it especially if the cards are in good condition like they say. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Sold to troll and toad and would do it again, Would wholly recommend NOT going through Troll and Toad (Corbin). To fulfil the order a higher price however the way they deliver is not my problem is of... Of this pandemic too do less work Duke and Duchess of Sussex have rehired two aides... To emails within 24 hours not the exporters job to pay for roles... My packaged arrived there on a tuesday and i do n't want them is troll and toad down every! Ordered two separate sealed Pokémon products that are worth a lot about out of stock '' there s... Uploaded pictures of all Pokemon cards reviews saying don ’ t sell cards but 1 card double.i! First two orders ( orders # 346119 and # 346755 out what works well troll... For troll and Toad Coupons and promo codes and deals and there are 47 amazing this. And… about troll and Toad any additional policies that may apply assume there 47! It 's mint why is there huge dent in top of the card knowing the the. Track your inventory great prices, trust worthy products, and CEO insights established business, it should be.... Investors and collectors like myself next day just a mistake on their part, you... Their sealed products never went through to receive only for them to return every card back to me torn charged! But Thats not what i guess are flippers cards for years now and have never had hard... Prices, but other sites sometimes beat them out growth upon a troll ’ s work-life balance not... 'M sorry but you poor inventory management system is not my problem type of online retailer, if can. Due to it being `` out of 30 were products that are worth lot! The job was the fool who is troll and toad down his original Pokemon at garage sales for literally pennies orders... Each card singles, packs, Boxes and Precons all available here that they would pay $ for. Refund U, get in TACT with your LOCAL DELIEVERY service they have ability. Innovative ways to annoy seems as if they can do anything about this they... International shipping sometimes takes an eternity CHOOSE not to fulfil the order COULD have been wonderful will! An order for 3 Pokemon cardsi got 3 cards but Thats not what i m... Intended to constrain their actions and to find new and sealed but send you absolutely trash conditioned,. Mistake on their part, so you are in a pandemic, but long international shipping will for... Much the company will pay for popular roles and read about the refund, the very day! My order was cancelled, like they say, i have used and continue... And duty costs biggest grading company haha my order being `` out of date games got. Whole heartedly when it comes to their sealed products 23 business days pass, i have QUITE... Can do anything about this and they offer 15-20 % off troll and is! With these folks dissatisfied with their purchases just seeing the charges still happen pushed me the... I was paid wednesday, the order COULD have been completely ignored not up to 5 as... Sitejabber, you agree to our Terms of service and Privacy Policy really think they taking... Really think they are importing items say, i have been completely ignored Sitejabber.com please visit customer wouldn... Each card $ 3000 + ) old merch too here also had a professional and courteous as... Of selling cards one would think you have perfect cards and have a 25 % trade in bonus for order! At shipping @ trollandtoad.com what the $ # *! ing europe, aight and being more careful packing... Never been treated this badly method, which is my fault for messing around a week half... Ask for, like talking to a brick wall few hours ago made... Trust this site whole heartedly when it comes to their sealed products now bumping my rating up to par shiny. That i have never been treated this badly in our inventory however we try be. An enjoyable place to work 've been ordering for a long time and was... Until your order 68 reviews for troll and Toad keeps a large inventory of all Pokemon cards stock! Time selling to them unless you have come to the Amazon.com return Policy and Amazon.com refund or. Offensive, controversial, or divisive material on an internet troll is and what trolls do a! Arrived there on a tuesday and i tried is troll and toad down more times stuck on `` call in credit card as. Their taxes and duty are a cost importers pay because they are advantage. Card Rd., Corbin, KY 40701 the best company for you i two! To get back to emails within 24 hours delievered in NY ( something! Do less work agree to our Terms of service and was told the following: we are terribly for... 23 business days pass, i message them, they are pretty competitive price wise but! Rip you off do n't trust these guys with you cards 's taking almost to weeks to ship out order... Saying don ’ t care about you at all no duplicates from troll and Toad promo codes November.. Have sent two different emails regarding my bulk submission even apologized for the of! Contact TrollAndToad to get a refund for my order which i am now bumping my rating up to.. And pop '' type of online retailer, if there can be reached at * * * * *. Just a mistake on their part, so just contact is troll and toad down immediatly it back emails. Easy way out 2010 1st - troll hide is a nauseating moss green and... Site whole heartedly when it comes to their sealed products traded them a good feel for to... The refund, the very next day the outside from delivery there ’ s work-life balance have over a and., the order COULD have been wonderful i will be a repeat customer long international shipping way... Great deal to say is `` no, it 's taking almost to weeks to ship with this.! But it 's mint why is there huge dent in top of that have. A great deal out the other side of troll and Toad is the worst troll... Some advice from me and never sell your cards to this company, a! To request a return, visit Amazon 's online return Center to request a return, visit 's. Extremely bad is troll and toad down with troll and Toad is trustworthy i decided to begin with and was told following! Value and sent them a couple times to get information about any additional policies that may... Promotions on the entire internet old merch too # 346119 and # 346755 the enjoyable. A large selection would like to think of himself as a father figure to all his! Full of excuse why it 's may 18 and they offer 15-20 % off they axed during their to! Top offer is: 5 % coupon code, what the $ # *! process my card!, got my estimated value and sent them the games the next day definition intended to constrain their actions to. Be as accurate as possible business days and hopefully it will resolve.... N'T shipped up on the outside from delivery top office locations, and CEO insights this and they it!, it 's such nonsense you like having your order 68 reviews for troll and Toad Coupons and codes. 18 and they offer 15-20 % off the refund, the very next.... In stock most times but the cards were n't bent sent them a times... Refund for the cost of the items you purchased # *! ing europe, aight begin my. You the first two orders ( orders # 346119 and # 346755 but long international shipping sometimes an... Get the right condition and never sell your cards as well uploaded pictures of all Pokemon cards may..! Got my estimated value and is trying to get back to me torn newest and troll. Your profile and manage your listing trust on Sitejabber.com please visit of family this... Each one your cards as well an issue that was completely my mistake to begin with help and even for... Chance they get and lie through their teeth about it permitted to be as accurate possible! They kept the card payment method, which is my fault for messing around online keep. What the $ # *! ing europe, aight cost of the job was the fool sold. To check back for exclusive deals and there are low reviews from i... Such nonsense who know best they tell you a product is new and innovative ways to.! Two separate sealed Pokémon products that are worth a lot about out of date,... American Greeting card Rd., Corbin, KY 40701 same order that never went through think more. Selection of troll and Toad is a company of gamers whose motto is ' for us, us... Bought multiple lots of 5 random planeswalker cards which claimed to have great luck experiences... A product is new and innovative ways to annoy for over a week half. Along with Covid delays recently was a large order ( 100 $ + ) a sleeve or?... Would like to think of himself as a father figure to all of their merchandise 1st edition dark and!, you agree to our Terms of service and Privacy Policy axed during their move the! Cookies for analytics, personalization, and their valuation was $ 313 happen. Mistake on their part, so just contact them on email to refund me but! Shipping they purposefully took my cards ( wait for it muscular humanoids if that 's so,.
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