1 switch for 1200W, both switches for 2400W. If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. Explore the range to find the best choice for you. It would be best if you replaced your thermostat to save money on energy costs. * So, working in conjuction with the home's primary heating system, Dimplex fireplaces and stoves are capable of taking the chill off just about any size room when required. Install this white double-pole bi-metal thermostat to your white DPEG baseboard heater to have the temperature at your command. Thread Tools Search this Thread #1 01-17-09, 03:24 PM L. lpknox. To prevent a possible fire, do not block air intake or exhaust in any manner. After turning off the unit, always wipe it down with a piece of damp cloth. can not keep up to heat up the room . Note: the rest of the house is heated through a boiler and not connected to the electric baseboard unit. Just turn the switch to off and give us a call. Group heaters into zones to easily control and track their energy usage. © Dimplex 2019 . If you are mechanically inclined and handy with a soldering iron, you should be golden with a few checks of the system. The breaker may have tripped or the fuse has not blown. Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. I have two baseboard heaters that are not shutting off. Turn your electric fireplace off at the unit, and turn it off and unplug the power cable at the wall socket. It will be labeled with part number 47-1001, 47-1010-R or APT-1315). Ensure the heater is cool before cleaning. Ensure you have referred to your owner's manual, and performed any troubleshooting. Why can I not set a program on my oil filled column heater to operate over night? Why Won’t the Heat Turn Off? The heater will not work properly without being fully charged. set timer, that your grandchildren might have accidentally input). Why does my Dimplex oil filled column heater not work from new. To disconnect the unit, turn the controls off, then remove the plug from the outlet. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. If we didn't answer your question above or you have furthers questions, please contact our Customer Care Team. When your baseboard heater won’t turn off, it is because either the thermostat is stuck, or there is a malfunction. Ensure that there is nothing blocking the inlet or outlet to the heater component. ... Dimplex won’t fix or improve it. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. To disconnect the unit, turn the controls off, then remove the plug from the outlet. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Also refer to the last page of the Owner's Manual under the Advanced Function heading for more information. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. more efficient . Check the heater switch and wall thermostat setting when you confirm it is not the remote. Close the circuit breaker: the heaters stay at room temperature. However, if your systems on/off switch is properly labeled it should be easy. I am having trouble with a dimplex EP750 heater installed via a RXWP4 controller and a switched spur. Step 6 The Dimplex PC3010W31 can also provide whole home comfort offering you the chance to heat multiple rooms off one control. Refer to the service manual for your particular model to see how to replace any parts, since each model is different. Posts: 3 Received 0 Votes on 0 Posts Baseboard heaters won't turn off. Linear proportional convector baseboard heaters such as this Dimplex model communicate via radio frequency allowing you to install just one remote control for multiple units throughout your home. Some units will continue to blow when the thermostat has cycled the heat off, if the heat turns on when the thermostat is turned to the right, the unit is operating properly. Plug it back … Set the thermostat to 70F: heaters warm to around 200-250F. 2. There could be a buildup of dust/dirt or pet hair in the heater assembly. My Portable Air Conditioner is not blowing any cold air? Do not use on soft Check the heater switch and wall thermostat setting when you confirm it is not the remote. A: Please refer to Operation section in the Owner’s Manual. However, if your systems on/off switch is properly labeled it should be easy. Forgot to turn the heating off before going on holiday? Check to make sure that you have power at the outlet. 11. 4. Check the remote if the fireplace won't turn off or on. Hello. Turn off the power supply and remove it. Find comfort at home with Dimplex; the trusted name in electric heating, cooling and air treatment for your home. Turn off the thermostat control. -If there is another Quantum - set the Quantum heaters to master/slave mode. Check the remote if the fireplace won't turn off or on. Australia. Our portfolio includes over 700 quality products, including our iconic electric flame products, a whole host of portable heaters, as well as a diverse range of effective air … As the inventors of the modern electric fireplace, Dimplex ® guarantees unparalleled flame technology designed to suit any style, decor or application. Control and monitor your heating and hot water with Dimplex Control. The nearby heater may have caused the Quantum to turn off prematurely. At the top of your storage heater, look for three round polo-like items. Member. The only trouble we've ever had with Dimplex was once when a plug came lose on one of the old heaters and the oil leaked out. A: Dimplex fireplaces and stoves distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. The nearby heater may have caused the Quantum to turn off prematurely. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. Turn the heat up with a fully controllable built-in thermostat. If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. Want to make sure a minimum temperature is maintained? The double-pole feature provides the thermostat with the capability of turning off the heater … A digital or mechanical timer that allows you to set the heater to run at specific times or periods. Please make sure that the unit is unplugged prior to cleaning. 10. Make sure that the exterior intake louvers and heater cavity are free from dirt/dust. This particular room is not used so I want to turn this unit off. You may have defective thermostat. Thread Starter. Push the switches (located under the thermostat dial /above the digital screen) to the DOWN position. We understand that you may have questions about your Dimplex product. Turning the knob to the counterclockwise just reduces the heat to the lowest level. The Baseboard Heater Won’t Turn Off . A baseboard heater that’s running nonstop is a sign of a faulty thermostat. This is especially true when the unit is new or it has been stored away for a long period of time. If heater does not turn off then you must replace the thermostat. Scoresby VIC 3179 How can I attach the exhaust hose to my Portable Air Conditioner. The details of your warranty can be found in your owner's manual. Some timers don't have an option to turn the heater on, but only turn the heater off after a set period (e.g. With some stoves the blower assembly/heater fan will run without the heat being activated. 12. It will produce about 5115 BTU of total heat. If there is no heat but the blower is still blowing then the thermostat must be changed. 10. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. Check to make sure power is present at the main on/off switch on your unit. Close the circuit breaker: the heaters stay at room temperature. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. In a situation where electric heaters won't shut off, you are likely looking at some electrical problems in the system. automatic switch will turn the heater off and it will not come back on without being reset. The models are: 1.5 kW Premium Eco Column Heater with Remote (OFRC15ECCB), 1.5 kW Eco Column Heater (OFRC15TIB), 1.5 kW White Eco Column Heater (OFRC15TIW), 2.4 kW Black Eco Column Heater (OFRC24TIB), 2.4 kW White Eco Column Heater (OFRC24TIW), and the 2.4 kW Premium Eco Column Heater with Remote (OFRC24ECCB). 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