UTMB Police (Emergency) 911 Contact the UTMB Training team. Other technical support options: Chat live | Call Technical Support. Can you log into your UTMB email and/or Blackboard? Patient Billing Customer Service (409) 747-8811 (800) 994-0363 . Service is provided at the following locations during the hours designated. Everyone who is engaged in human subjects research at UTMB will need to take the CITI Training and complete the COI requirements (Items 3 and 4, below). Patient Services (409) 772-4772 . UTMB Operator (409) 772-1011 . Our goal is to support your professional development through innovative online learning that can be accessed 24 … Toll Free — 1-888-898-2401; On Campus — Ext #25200; Galveston — 409-772-5200; Houston — 281-554-1577; Email Request — ishelp@utmb… 24/7 Patient Care Access Center (409) 772-2222 (800) 917-8906 . MyChart should only be used for non-urgent matters; it should not be used in emergencies. I need help with a Citrix product issue. Frequently Called Numbers. View our list of FREQUENTLY ASKED QUESTIONS. Contact the UTMB IT Help Desk via email or call (409) 772-5200. Inpatient Information (409) 772-1191 . LOG IN to UTMB LEARN NOW; Have questions? Information Services Help Desk (409) 772-5200 . Help Desk (UTMB Service Desk) (409) 772-5200 IT Service Related Problems, Email, Password Resets, Remote Access Issues (VPN), MyCitrix, iSpace. Answering these questions will help you know who to contact for help if you are having trouble accessing a Library resource. The UTMB Health MyChart Patient Support team is available 24/7 at (409) 772-4278. Open or view case. For all technical issues, please contact the UTMB Service Desk. MyVPN is available from UTMB Information Services. For Citrix Web App and API Protection support, visit MyChart Use. The Information Technology Division is a team of dedicated professionals committed to working jointly with our customers to provide innovative and reliable computing, communications, and technology related services in support of the agency's mission. As part of our ongoing commitment to your continuing development we are introducing an online learning initiative called UT System Learning Zone. Due to high call volume, we recommend opening an online support case. Signing into MyVPN gives your computer a UTMB … Desktop support is provided for students on personal computers/laptops on a walk-in basis. Having TECHNICAL ISSUES? UTMB Health is committed to ensuring that individuals with Limited English Proficiency (LEP), the Deaf, and Hard-of-hearing have meaningful access to services and an equal opportunity to participate in services in accordance with Title VI of the Civil Rights Act of 1964. Your use of any UTMB information system is an acknowledgement and consent of these conditions. Student Desktop Support. Access our USER GUIDE with step-by-step instructions. Note: If you have problems with your UTMB email username and password, contact the IS Help Desk at: Galveston: 409-772-5200; Houston: 281-554-1577; Elsewhere: 1-888-898-2401; Using the VPN. Information Technology Services Mission Statement: The mission of Information Technology Services is to provide excellent infrastructure and innovation in the delivery of information technology products, services, and analysis to enable and empower the university in support of student success, learning, teaching, research, and service. Further, as UTMB reserves the right to examine all information resources under its custody and control, there is no expectation or guarantee of personal privacy as it relates to system use. Open a case for assistance with troubleshooting, break-fix, or other product issues. OTHER QUESTIONS? If no, contact the UTMB Help Desk to get your password reset. 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