I remember walking into the gorgeous lobby of the multinational world-class hotel and wondering what it would be like to actually work there — great atmosphere, great perks! I enjoy guest interaction, so a transfer from Concierge to Front Desk would be ideal after the rotation period. First and foremost, working an 8–6 job wasn’t easy after all. The hotel I am currently working at is called Occidental Hotel El Embajador, an iconic 278 room five-star hotel located in a residential area close to shops and businesses in Santo Domingo. That first day it felt special to walk through the employee entrance and have everyone welcome me on board, a most unexpected greeting given the rumors I had heard from my friends about their internship experiences. • Restaurante El Jardín What Traveling to 40 Countries Taught Me About Overcoming My Own Fears. 4. There are vast avenues to explore within the hospitality world. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge. Even when not sleeping, I’m working on my laptop or just relaxing and watching television. Croatia: Adriatic Hostel in Split and Funky Donkey Hostel in Brac. These jobs are not to be taken lightly, but don't require a huge amount of skill or experience, either. But, they want to hear from you on how you can take out positives from whatever experience … ... the long hours and a few quiet breaks between the rush all come with the package of working as a hotelier. It’s never-ending drama. (Cristina Reynoso is a Les Roches Marbella Student Ambassador. It is not magic that creates the customer experience – it is the way excellent hotel performers work that creates the magic. Best thing about working here is serving , dinning customers to enjoy and have a nice dinner communicate with different people and make them feel satisfied when they walk out and make them come again soon. After some persistence, I managed to land a position in the PR & Marketing department in Kuwait’s luxury resort and I was thrilled! If you have any prior experience, talk about it in your interview, tell them what roles you've worked in and how long you were there for. work that I was working on in theory, brought to real‐life. 9. Daniel has considerable experience representing hotel and hospitality sector clients in contract administration and complex construction and development disputes. Then somewhere on the beach there’s an energetic Zumba class or yoga session taking place, a romantic candle-lit dinner to impress, a team of chefs getting read to cook up tonight’s beachside barbecue, or an embassy prepping to celebrate their national day with festive activities. ), Related articles: My First Hotel Internship Experience, Part 2. You also have the option to opt-out of these cookies. Read on to learn about this first-year BBA student’s experience in practical arts training and discover her tips to make the most of the challenge. My first job during the internship was in the hotel’s reception. I gathered all the experience I needed, and it was only a matter of time before I took that experience with me to new ventures. Working in teams can make work a lot more easier leading to an involving and satisfying experience for students. • Casino. Portugal: Rising Cock Hostel in Lagos. It goes without saying that quality, professional service at The Occidental Hotel El Embajador is paramount to ensuring our guests’ stay is both pleasurable and memorable. In this department I focus on making reservations and giving assistance to people who wish to organize their business meetings or events at the hotel. I helped at reception, promoting/planning/executing parties, Bar … These cookies do not store any personal information. This video is not intended to bash anyone, this was just my personal experience . Being in the PR & Marketing field, I was eager to start off my career promoting a hotel. Overtime, the hotel culture becomes part of you, a lifestyle. People also have this misconception that if you do work in a hotel then you’re either a receptionist, doorman or a housekeeping attendant which are all absolutely false assumptions and merely stereotypes. This meant that I could get as creative as I wanted in tackling unique challenges. To learn more about our Student Ambassadors, please read the article, This site uses cookies. This letter can also be called Hotel Staff cover letter. The training manager has asked you to write a report in which you describe the tasks and activities you participated in This helped me to understand just how important each stage of a project really is. • Royal Floor I could tell the chef exactly what personalized pastry I envisioned to place in the rooms for the guest, which specific dinner set up I wanted for that sumptuous magazine photo shoot, which prestigious new publication to approach for an advertising campaign, which interesting local associations to partner with to add value to the brand, which influencers to collaborate with in creative aways to tell the story of the hotel experience, which top travel and hospitality publications to write for and much more. I was a Bar Crawl leader, receptionist, activities and excursions promoter, guest recruiter from ferry port. 2. Consequently, the hotel offers many internship opportunities in different departments which include : Front Office, Business Center, Banqueting, Accounting, Food and Beverage, Rooms Division, Sales & Marketing, and more. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. Image Courtesy- EduVisor 1. Over at housekeeping, the team add their own personal touches in the rooms ahead of a guest’s arrival, who is delighted to find an origami towel creation of an animal on their immaculately-tucked bed. This website uses cookies to improve your experience while you navigate through the website. However, from time to time, I did face some of the dozens of guest interactions that took place on a daily basis, especially when it came to celebrity visits, media, and commercial photo-shooting. I am currently working in the Business Center Department. The beautiful surroundings, content guests, smiling staff and impeccable service are merely the surface of what really happens. I didn’t just grow professionally, but even personally by learning so much through a journey I had been crafting for myself along the way, and most importantly one that I had initiated and believed in pursuing. If you are passionate enough, you'll definitely treat your guests well. Ultimately, the goal is to serve up memorable moments to guests meticulously, be it an elaborate wedding, VIP arrangement, media welcoming, or celebrity hosting. There’s not a moment of calm. By clicking ‘Accept all’, you accept the use of cookies, Diploma in International Hotel Management, Master’s in Hospitality Strategy and Digital Transformation, Master’s in International Hotel Management, Postgraduate Diploma in International Hospitality Management, Master’s in Marketing and Management for Luxury Tourism, Executive Master’s in International Hotel Management, Student Blog #6: Practical Arts Training in Kitchen Operations by Ekaterine Borisovskaya, Student Blog #5: Practical Arts Training in Hospitality Service Operations by Ekaterine Borisovskaya, Student Blog #4: Barista practical arts training by Ekaterine Borisovskaya, Student Blog #3: Tips for remote learning by Ekaterine Borisovskaya. • Bar Las Cotorras The deciding factor mostly had to do with my interest in the trade itself and to avoid a mundane job that I would dread waking up to every day. Zihan Zhang graduated from EADA’s International Master in Tourism & Hospitality Management in 2019 and is has been working at Hotel Arts in Barcelona, a luxurious 5-star hotel located in an emblematic building by the seaside of the city. While working at Bob's I had the opportunity to greet and interact with people of all ages on a daily basis. By engaging myself into a group, I increased my involvement in the project, put in more effort, gained greater satisfaction and became more oriented in completing the group’s task. To learn more about our Student Ambassadors, please read the article here. This can really help your understanding My Experience. Hotel managers want employees who have the skills and experience to work in a hotel. Moreover, when I’m not working in the Business Center, I also sell products in the Gift Shop and balance the cash register to calculate the profit made each day. Any cookies that may not be particularly necessary for the website to function and are used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. As a Kuwaiti female, it’s pretty uncommon if not common at all to work in a hotel in Kuwait. • 7 Meeting Rooms The tourism industry is not as advanced and progressive in the country making it an unpopular career choice. Although I am very busy, I hope to keep you updated with my further experiences in different areas of the hotel’s operations throughout my internship. This category only includes cookies that ensures basic functionalities and security features of the website. Knowing I had to sacrifice some of my work-life balance, I still willingly accepted the offer to start my journey in an industry completely new to me and I couldn’t wait to discover it. Upon arriving in the Dominican Republic I knew right away I was going to have an amazing time during my six month internship. Guests of the hotel are offered various facilities that cater to their specific needs, including: • Los Porches Restaurant As fun as it was, an industry so fast-paced and demanding of my time and energy eventually meant it really was time for me to take a breather. At some point, it gets exhausting but almost in a good way. During his/her working period we found him/her dedicated and sincere. There is always a new experience to promote; whether a product, service or event. From the outset, I learned how to assist guests upon check-in and check-out, gave assistance in the inconveniences of the guests’ rooms, answered telephone calls, gave information about Santo Domingo’s restaurants, and up-sold plenty of spa massages and taxi services. I was to start working a week after my arrival, so the Friday before I went to Human Resources to make sure everything was in order for my entry. Yes, the hotel employer already has your CV and if you are a fresher he/she know that you only have an industrial experience to boast of. • Business Center I was always expecting the unexpected. The fun part of it all is that in between all these experiences and encounters, I constantly raised the bar in accelerating my own learning curve. I made sure I had everything prepared for Monday in order to get off on the right foot. Highlight your willingness to learn on-the-job, to stay with the company for a while; highlight your … Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. My experience working in a hotel and why I loved it. First, you should know about the attendees. Working in a hotel is demanding work and you're also interacting with guests. 'The course helps to provide students with a well-rounded learning experience, while highlighting various dimensions of hospitality management,' explains Gaurav. Note: Dirty Hotel is subjective, hard to evaluate, a person has to live 150 days a year in a Hotel before I could say this is an opinion worth listening too in the price range of the person. listen to the podcast again to hear how we used the words. A wealth of Opportunities The hospitality industry is anything but dull.The hospitality industry offers the perfect opportunity to meet interesting individuals from all over the world including world leaders, celebrities, politicians, as well as actors.Hospitality professionals find multiple reasons to smile even amidst their busy schedule. I befriended multi-cultural chefs, foreign journalists, local personalities and socialites and industry experts. In hotel life, there is constantly something happening somewhere to someone at sometime, whether a colleague or a guest. One of the quickest routes to a job in hotel management is through an undergraduate degree. However, for me it was totally different than that. (Cristina Reynoso is a Les Roches Marbella Student Ambassador. There are so many opportunities, great locations, job varieties along with ready upward mobility that it’s no wonder over 15 million people are currently engaged in the hospitality and leisure industry (according to the Bureau of Labor Statistics).Here are the top 20 reasons why a hotel career is full of people with a passion for the job. It is mandatory to procure user consent prior to running these cookies on your website. My family and loved ones always encourage me and provide me with remarkable support in anything I’m passionate about, no matter how much of that thing may be a departure from what is “the norm”, and I am so grateful for it. Hospitality simply thrives on interaction with all types of people. • Swimming pool We interviewed Zihan to learn more about her experience at EADA and her work experience. Rehearse your answers to interview questions. You have been working in an international hotel chain for a month as part of a work experience programme. Each day is unique which kept my job stimulating at all times. I even had the opportunity to personally meet with the General Manager, Mr. Ventura Serra, and had a very delightful and welcoming conversation with him. There’s ample of networking opportunities, as I got to meet with people from all walks of life. The amount of intricacies that go into effectively running the complex operations of a huge resort was challenging, but being part of each layer of communication to make something happen was rewarding and satisfying. 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